1. Identifying and target new clients from different industries
2. Conducting regular research on prospects for an in-depth analysis of their businesses and associated need
3. Generating new business from these clients.
4. Converting these new businesses into key accounts.
5. Managing these key accounts by servicing them to client’s satisfaction.
6. Developing new business initiatives with the client to increase the share of wallet.
7. Understanding clients brief and articulate it into meaningful deliverable. *
8. Obtaining client feedback and drive increases in client satisfaction and engagement.
9. Managing tracking and reporting of performance to ensure team accountability and quality of service.
10. Driving client service excellence and a culture of delighting clients
11. Achieving Top and Bottom line Revenue & Profitability