1) Manage all the soft services within SOW including cleaning/uniform management/pest control/landscaping/reception/gym and etc.
2) Manage cleaner’s SOW and monitor cleaning quality/KPI(including GMP/Non-GMP area), follow and control related findings/corrective actions/ improvement actions.
3) Develop the GMP/non-GMP cleaning/disinfection SOPs and relevant work instruction. Give trainings to cleaning team members
4) Optimize the cleaning shift arrangement and cleaning efficiency
5) Support internal GxP leader/Roche QA team to do cleanliness validation if needed.
6) Monitor and control cleaner’s HR process including recruiting/resignation/interview/on board…
7) Manage the uniform cleaning service, ensure clean uniform provided on site with enough quantity and high quality
8) Optimize laundry service frequency and laundry category
9) Responsible for the landscaping/indoor plant service, ensure the campus with high quality view
10) Responsible for the Gym service onsite, manage the gym coach’s performance, continually develop the gym class
11) Manage/follow team member’s training process and related record.
12) Roche Suzhou company event/admin support and related admin proposal
13) Comply with all SHE policies and procedures2864